Terms of service

Haven Charm Terms of Service

Welcome to Haven Charm! By using our website and purchasing our products, you agree to the following terms and conditions.

1. General Terms

By accessing our website, you confirm that you are at least 18 years old or have parental permission to use our services.

• We reserve the right to modify these terms at any time. Any changes will be posted on this page.

2. Orders & Payments

All orders are subject to availability. If an item is out of stock, we will notify you as soon as possible.

 Prices are listed in Egyptian pound and may change without prior notice.

We accept secure payments through trusted third-party payment providers.

3. Shipping & Delivery

Orders are processed within 1-2 business days after payment confirmation.

Delivery times may vary based on your location. Please refer to our Shipping Policy for details.

We are not responsible for shipping delays caused by carriers or customs.

4. Returns & Exchanges

Returns or exchanges are accepted within 7 days of receiving your order, provided the item is in its original condition.

Customers are responsible for return shipping costs unless the return is due to our mistake.

For more details, check our Return Policy.

5. Intellectual Property

All content on this website (images, text, logos, designs) is the property of Haven Charm and may not be used without permission.

6. Limitation of Liability

We strive to provide accurate product descriptions and images, but we do not guarantee that all details are error-free.

Haven Charm is not liable for any indirect, incidental, or consequential damages related to the use of our products or services.

7. Governing Law

These terms are governed by the laws of Egypt. Any disputes shall be resolved through negotiation or legal proceedings in Giza, Egypt.

If you have any questions about these terms, please contact us at haven.charm.eg@gmail.com.

Thank you for shopping with Haven Charm!